Product Recommendations via Chat: Increase Shopify AOV 15%

Every Shopify store owner knows the challenge: customers browse products but often miss items they'd love. They might not know complementary products exist, or they leave without discovering alternatives that better fit their needs. The result? Lower average order values and missed revenue opportunities.

Traditional product recommendation widgets help, but they're passive—customers must notice and click them. AI-powered chat recommendations are different. They're proactive, conversational, and contextual. Instead of displaying generic "You might also like" carousels, chat recommendations feel like talking to a knowledgeable salesperson who understands exactly what you need.

5 Proven Recommendation Strategies

Implementation Guide

Setting up product recommendations in N8.Chat for your Shopify store is straightforward with n8n workflows:

// Example: Complementary products workflow
const cartItems = $json.cart.items;
const recommendations = [];

for (const item of cartItems) {
  // Get product tags
  const tags = item.product.tags;

  // Find complementary products
  const related = await findProductsByTags(tags);

  recommendations.push(...related);
}

return { recommendations };