Product Roadmap
See what we're building next. Vote on features you want and submit your own ideas. We build based on your feedback.
Under Consideration
Features we're exploring based on user feedback
Multi-language Support
Automatic translation of chat messages based on user locale
Voice Chat Integration
Enable voice messages and speech-to-text in chat conversations
Advanced Analytics Dashboard
Detailed insights into chat interactions, conversion rates, and user behavior
Custom AI Model Integration
Support for OpenAI, Anthropic Claude, and custom LLM endpoints
Planned
Coming soon in future releases
Slack Integration
Route chat conversations to Slack channels for team collaboration
Webhook Events
Trigger custom webhooks on chat events like message sent, chat started, etc.
Chat History Database
Store and search through past conversations with advanced filtering
Advanced Security Options
IP whitelisting, rate limiting, and custom authentication flows
In Progress
Currently being developed
Live Chat Handoff
Seamlessly transfer from AI bot to human agent when needed
Enhanced Template Builder
Visual template editor with drag-and-drop workflow designer
Mobile App SDKs
Native iOS and Android SDKs for mobile app integration
Shipped
Recently launched features
Shopify Plus Support
Full integration with Shopify Plus stores including multi-store support
WooCommerce Cart Integration
Direct access to cart data and ability to modify cart from chat
Session Persistence
Chat conversations persist across page navigation and browser sessions
Enhanced Mobile Experience
Optimized touch events and responsive design for mobile devices
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