Cookie Policy
Last Updated: December 2024
This Cookie Policy explains how N8.Chat ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our services. This policy helps you understand what cookies are, how we use them, and what choices you have regarding their use.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them
- First-party cookies: Set by the website you are visiting (N8.Chat)
- Third-party cookies: Set by other domains, such as analytics or advertising services
2. Types of Cookies We Use
We use several types of cookies for different purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include:
- Authentication cookies: Keep you logged in to your account
- Security cookies: Protect against fraudulent activity and enhance security
- Session cookies: Remember your preferences during a browsing session
- Load balancing cookies: Distribute traffic evenly across our servers
2.2 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information:
- Usage data: Pages visited, time spent on pages, and navigation paths
- Performance metrics: Page load times and errors encountered
- Traffic sources: How you found our website (search engines, referral links, etc.)
- Device information: Browser type, screen resolution, and operating system
We may use services like Google Analytics or similar tools. These services use cookies to help us improve our website and services.
2.3 Functionality Cookies
These cookies enable enhanced functionality and personalization:
- Preference cookies: Remember your settings like language, region, or theme
- Chat widget settings: Store your chat widget configuration and customization
- Form data: Remember information you've entered in forms
- Feature toggles: Enable or disable specific features based on your preferences
2.4 Marketing and Advertising Cookies
These cookies track your online activity to help us deliver relevant advertising and measure campaign effectiveness:
- Advertising cookies: Show you relevant ads based on your interests
- Retargeting cookies: Display ads for N8.Chat when you visit other websites
- Conversion tracking: Measure the effectiveness of our marketing campaigns
- Social media cookies: Enable sharing and social media integration
We may work with third-party advertising networks like Google Ads, Facebook Ads, or LinkedIn Ads that use cookies for advertising purposes.
3. Specific Cookies We Use
Below is a list of specific cookies that may be set when you use N8.Chat:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| n8chat_session | Essential | Maintains your login session | Session |
| n8chat_auth | Essential | Authentication and security | 7 days |
| n8chat_preferences | Functionality | Stores your widget settings | 1 year |
| _ga | Analytics | Google Analytics visitor ID | 2 years |
| _gid | Analytics | Google Analytics session ID | 24 hours |
| _fbp | Marketing | Facebook Pixel tracking | 3 months |
4. Managing Your Cookie Preferences
You have several options for managing cookies:
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Accept only first-party cookies
- Delete cookies after each session
- Make exceptions for specific websites
Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies
4.2 Opt-Out Tools
You can opt out of certain cookies using these tools:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Digital Advertising Alliance: YourAdChoices
- Network Advertising Initiative: NAI Opt-Out
4.3 Mobile Devices
On mobile devices, you can manage cookies through your browser's privacy settings or by using your device's advertising identifier settings (IDFA on iOS or AAID on Android).
Important Note:
Blocking or deleting cookies may affect your ability to use certain features of our website. Essential cookies are necessary for the website to function and cannot be disabled without impacting your experience.
5. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is not yet a common understanding of how to interpret DNT signals, we currently do not respond to DNT signals on our website.
6. Third-Party Cookies
When you use our Service, third-party partners may set cookies on your device. We do not control these third-party cookies. Third parties that may set cookies include:
- Analytics providers (Google Analytics, etc.)
- Advertising networks (Google Ads, Facebook Ads, etc.)
- Social media platforms (Twitter, LinkedIn, etc.)
- Payment processors
- Content delivery networks (CDNs)
Please review the privacy policies of these third parties to understand their cookie practices.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
9. More Information
For more information about online privacy and cookies, you can visit: