Complete Feature Breakdown

Everything You Need in One Chat Widget

N8.Chat combines powerful features with ease of use. From AI integration to e-commerce tools, analytics to security - explore every feature that makes N8.Chat the best choice for n8n-powered chatbots.

Core Features

Essential features that power your chat widget

n8n Workflow Integration

Connect any n8n workflow via webhook. Send user messages to your workflows and receive AI-generated responses in real-time. Works with n8n cloud or self-hosted instances.

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Key Capabilities

  • Webhook-based architecture
  • Real-time message processing
  • Support for n8n cloud and self-hosted
  • Automatic error handling and retries
  • Workflow execution tracking

Intelligent Chat Interface

Modern, responsive chat widget that adapts to any screen size. Floating bubble design with customizable positioning, animations, and behavior.

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Key Capabilities

  • Mobile-first responsive design
  • Customizable chat bubble icon
  • Smooth animations and transitions
  • Keyboard shortcuts support
  • Auto-scroll and message timestamps

AI-Powered Responses

Integrate with ChatGPT, Claude, Google Gemini, or any AI service through n8n. Use AI nodes to generate context-aware, intelligent responses.

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Key Capabilities

  • OpenAI ChatGPT integration
  • Anthropic Claude support
  • Google Gemini compatibility
  • Custom AI model connections
  • Conversation memory and context

Context Awareness

Automatically send page content, URL, user data, and custom variables to your n8n workflow. Create personalized experiences based on user context.

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Key Capabilities

  • Current page URL and title
  • Page content extraction
  • User metadata and session data
  • Cart and order information (e-commerce)
  • Custom context tags

E-commerce Features

Powerful integrations for WooCommerce and Shopify

WooCommerce Integration

Deep integration with WooCommerce for WordPress. Access cart data, order history, product catalog, and customer information directly in your chat workflows.

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Key Capabilities

  • Cart contents and totals
  • Order history and status
  • Product catalog access
  • Customer account data
  • Inventory and stock levels
  • Discount code application

Shopify Integration

Native Shopify app with full access to store data. Cart recovery, order tracking, and product recommendations powered by Shopify APIs and n8n.

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Key Capabilities

  • Shopify API integration
  • Cart abandonment tracking
  • Order and shipping updates
  • Product recommendations
  • Multi-location inventory
  • Shopify Plus support

Cart Recovery

Automatically engage customers who abandon carts with personalized messages, discount offers, and product suggestions.

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Key Capabilities

  • Abandoned cart detection
  • Timed follow-up messages
  • Dynamic discount generation
  • Cart content reminders
  • Conversion tracking

Product Recommendations

AI-powered product suggestions based on browsing history, cart contents, and purchase patterns. Upsell and cross-sell automatically.

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Key Capabilities

  • Browsing history analysis
  • Related product suggestions
  • Frequently bought together
  • Personalized recommendations
  • Smart upselling

Customization & Design

Make the chat widget uniquely yours

20+ Beautiful Templates

Pre-designed templates inspired by popular apps. ChatGPT, Claude, Notion, Linear, Slack, Discord, and more. One-click installation.

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Key Capabilities

  • ChatGPT style
  • Claude style
  • Notion style
  • Linear style
  • Slack style
  • Discord style
  • Custom template builder

Full Visual Customization

Customize every aspect of the chat widget through an intuitive admin interface. Colors, fonts, spacing, borders, shadows, and more.

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Key Capabilities

  • Brand color customization
  • Custom fonts and typography
  • Button and input styling
  • Message bubble design
  • Animation preferences
  • Logo and icon upload

Custom CSS & JavaScript

Advanced customization with custom CSS and JavaScript. Full control over styling and behavior for developers.

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Key Capabilities

  • Custom CSS injection
  • JavaScript hooks and events
  • DOM manipulation support
  • Third-party library integration
  • Custom animations

Positioning & Behavior

Control where and when the chat widget appears. Set triggers, display rules, and positioning to match your user experience.

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Key Capabilities

  • Corner positioning (bottom-right, bottom-left, etc.)
  • Offset and spacing controls
  • Auto-open triggers
  • Page-specific visibility rules
  • Mobile/desktop display options

Analytics & Insights

Track performance and optimize conversations

Conversation Analytics

Comprehensive analytics dashboard tracking conversations, user engagement, response times, and satisfaction metrics.

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Key Capabilities

  • Total conversations tracked
  • Average response time
  • User satisfaction scores
  • Conversation completion rates
  • Peak usage times
  • User engagement metrics

Performance Monitoring

Monitor chat widget performance, n8n workflow execution times, and system health. Real-time alerts for issues.

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Key Capabilities

  • Workflow execution times
  • Error rate tracking
  • Uptime monitoring
  • API response times
  • Real-time alerts

User Behavior Tracking

Understand how users interact with your chatbot. Track common questions, conversation paths, and drop-off points.

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Key Capabilities

  • Common question analysis
  • Conversation flow tracking
  • Drop-off point identification
  • User journey mapping
  • Intent recognition

Custom Reports

Generate custom reports on chat performance, export data to CSV, and integrate with Google Analytics or other analytics platforms.

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Key Capabilities

  • Custom date ranges
  • CSV export functionality
  • Google Analytics integration
  • Scheduled report delivery
  • KPI dashboards

Security & Privacy

Enterprise-grade security and GDPR compliance

Authentication & Authorization

Secure your webhook endpoints with API key authentication, HMAC signatures, and IP whitelisting. Control who can access your chat workflows.

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Key Capabilities

  • API key authentication
  • HMAC signature verification
  • IP whitelisting
  • Rate limiting
  • OAuth support

GDPR Compliance

Built-in GDPR compliance features including data encryption, user consent management, data deletion, and privacy controls.

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Key Capabilities

  • Data encryption in transit (TLS)
  • Cookie consent integration
  • User data deletion
  • Privacy policy links
  • Data processing agreements

Data Privacy Controls

Full control over data storage and processing. Use n8n cloud, self-hosted n8n, or hybrid approaches to meet your compliance needs.

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Key Capabilities

  • Self-hosted option available
  • Regional data storage
  • Data retention policies
  • PII filtering
  • Audit logging

Secure Infrastructure

Enterprise-grade infrastructure with CDN delivery, DDoS protection, automatic backups, and 99.9% uptime SLA.

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Key Capabilities

  • CDN-delivered assets
  • DDoS protection
  • Automatic backups
  • 99.9% uptime SLA
  • SOC 2 compliance

Advanced Features

Power features for complex use cases

Multi-step Conversations

Build complex conversation flows with branching logic, conditional responses, and state management. Guide users through multi-step processes.

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Key Capabilities

  • Branching conversation paths
  • State persistence
  • Conditional logic
  • Form-style data collection
  • Progress tracking

Human Handoff

Seamlessly transfer conversations from bot to human agents. Integrate with Intercom, Zendesk, Slack, or custom support platforms.

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Key Capabilities

  • Automatic escalation triggers
  • Agent availability detection
  • Conversation history transfer
  • Support platform integration
  • Agent notifications

Multi-language Support

Detect user language automatically and respond in 50+ languages. Use n8n translation nodes or AI models for natural language responses.

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Key Capabilities

  • Automatic language detection
  • 50+ languages supported
  • RTL language support
  • Translation API integration
  • Locale-specific formatting

Custom Context Tags

Inject custom data into every message sent to n8n. Pass user metadata, session info, or any variables your workflow needs.

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Key Capabilities

  • User metadata tags
  • Session variables
  • Custom data injection
  • E-commerce context (cart, orders)
  • Dynamic variable replacement

Notifications & Alerts

Send push notifications, email alerts, or SMS messages based on chat events. Trigger n8n workflows for important conversations.

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Key Capabilities

  • Push notifications
  • Email alerts
  • SMS integration
  • Webhook notifications
  • Custom alert triggers

Real-time Updates

WebSocket-based real-time communication for instant message delivery. Live typing indicators and read receipts.

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Key Capabilities

  • WebSocket connections
  • Typing indicators
  • Read receipts
  • Instant message delivery
  • Connection status monitoring

Platform Features

Works everywhere you need it

WordPress Plugin

Native WordPress plugin with Gutenberg block, shortcode support, and deep WooCommerce integration. One-click installation from WordPress.org.

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Key Capabilities

  • WordPress.org plugin repository
  • Gutenberg block editor support
  • Shortcode placement
  • Widget area support
  • WooCommerce integration
  • Multisite compatible

Shopify App

Official Shopify app with native integration. Install from the Shopify App Store and connect to your n8n workflows instantly.

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Key Capabilities

  • Shopify App Store listing
  • One-click installation
  • Shopify Admin integration
  • Theme app extension support
  • Checkout extensibility
  • Shopify Plus features

Universal Embed

JavaScript snippet for any website. Works with static sites, React, Vue, Angular, or any web platform. No backend required.

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Key Capabilities

  • Simple JavaScript embed
  • Framework agnostic
  • No backend dependencies
  • Async loading
  • CDN delivery
  • Automatic updates

Mobile Optimized

Fully responsive design optimized for mobile devices. Touch-friendly interface with native-like experience on iOS and Android.

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Key Capabilities

  • Mobile-first design
  • Touch-optimized controls
  • Responsive layouts
  • iOS and Android support
  • PWA compatible
  • Offline support

Ready to Use All These Features?

Start with our free WordPress plugin or Shopify app. All features included in every plan.